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Quality Control

TDIC is dedicated to producing the best quality product available on the market. We develop quality procedures for each product we develop to guarantee consistent products that will meet the needs for each application. We have been ISO 9001 certified since 1997, the first company in our industry to do so.

We ensure our high standards are met by:

  • Maintaining and dedicating the resources to maintain the ISO 9001:2008 and 13485:2003 quality standard
  • Engaging in continuous improvement activities
  • Continually developing employees
  • Maintaining a financially healthy company by encouraging the efficient use of resources, gaining new business, and helping current customers save money
  • Fiber Tracking – TDIC consistently checks for fibers on random finished products using laser particle counting technology
  • Crater Tracking – TDIC tests all incoming raw materials for crater causing substances, and routinely performs tests on random finished products for crater causing substances

Our onsite Class 100 Clean Room (in operation, certified annually) has several beneficial features that ensure the highest quality product for our customers.

Clean Room features include:

  • Deionized water
  • Automatic chemical dispensers for accuracy
  • Walk off tacky mats at entrance of changing area
  • Ionization grids under all hepa filters to control static charge
  • Climate control
  • The Institute of Environmental Sciences and Technology recommended cleaning schedule
  • Central vacuum system
  • Hepa filtered gowning room

All TDIC sales, service, technical, and quality staff are trained in Paint Defect Analysis ( a 3-day hands-on workshop conducted by Paint Performance Consulting Inc. & Surface Science Western at the University of Western Ontario). TDIC uses Surface Science Western at the University of Western Ontario to assist in particle and defect identification. TDIC has a full time quality manager and on-site lab for testing. TDIC maintains a complete fiber library of all TDIC products to assist in particle identification.